Privacy Policy

Last updated: February 5, 2026

Introduction

CryptoCovePay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this privacy policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Identity verification documents when required by law
  • Transaction history and wallet addresses
  • Device information and usage data
  • Support communications and feedback

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Comply with legal obligations and regulatory requirements

Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Third-Party Services

Our app may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, subject to certain legal retention requirements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the support section in the CryptoCovePay mobile app.